Using and Troubleshooting Canvas

If you have a question about how to use Canvas, consult the Canvas Quick Guide. If your question still needs to be answered, consider the Canvas Student Guide or reach out to your instructor.

Canvas Quick Guide (PDF) - This document will help you get started with the 10 most common features and settings in Canvas.

The document includes links to the full Canvas student guide, which can answer any other Canvas questions you may have.
A link to Canvas tech support is also included.

Canvas Student Introduction Video - This short video provides a useful visual overview of how to navigate Canvas.

It covers many of the same topics in the guide above.
A visual representation of where things are and how to navigate Canvas is provided.

Canvas Student Training - You can enroll in this non-credit, self-paced course to learn more about Canvas functions.

You can practice submitting an assignment and a quiz.
The training has video overviews of Canvas features and links to the full Canvas student guide.

Contacting Tech Support

If you need technical support for Canvas or another aspect of this course, please reach out to the technical support team below.

Technical Support: IT Services Help

TechQuest is an online technology orientation program. It is designed with incoming students in mind but applies to everyone on campus. It covers topics like Net-ID and password, email and IronPort, mobile apps, WINS, file storage and collaboration, free and reduced-cost hardware and software, and more.

Utilizing Student Accommodations

The University of Wisconsin–Whitewater is dedicated to a safe, supportive, and nondiscriminatory learning environment.

Students who currently have an IEP or 504 plan and need accommodations for this class should apply for services on the Center for Students with Disabilities website.

Accessibility in Canvas

For information about Canvas’s section 508 VPATs, visit Accessibility Standards Compliance.

Accessing Library Resources

Depending on your course, you may be asked to conduct academic research for activities, papers, or projects. Andersen Library has friendly, helpful reference librarians ready to help. The library home page is the gateway to all of the library’s resources, both print and electronic. You can do the following through the library:

Access electronic resources (including reserve items) 24/7.
Freely borrow resources from other University of Wisconsin libraries through Universal Borrowing.
Find high-quality information using research guides based on a subject or course or chat live online with a reference librarian 24/7.

Off-Campus Library Access

Off-campus user access to licensed databases is restricted to UW-Whitewater registered students, faculty, and staff only. Not all licensed databases provide off-campus access.

For more information on how to access the library’s online resources, visit Library Services for Off-Campus Users. The following video also has more information:

Here are some quick library links to get you started with any project quickly:

User Guides - These guides provide instructions for finding and using information at the UW-Whitewater university library.
Articles - Search for articles in journals, magazines, and newspapers.
Ask a Librarian - Get reference assistance. Email questions are answered by UW-Whitewater librarians. Chat reference is run consortially, which means that answers may come from a librarian at another academic library, which may or may not be in Wisconsin.